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According to Hostworks’ customers, the following are the primary benefits of outsourcing
their critical application management and hosting requirements to Hostworks:
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Reduced Cost of Ownership
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Reduced costs are often cited as the main reason for outsourcing
selected applications and infrastructure. In the most comprehensive study
of its kind in the US, a leading research company Intermedia Group,
recently found that companies paid an average of 87% more
when they managed their hosting requirements in-house instead of
outsourcing.
Hostworks can assist in the development of a feasibility study
and business case. Our experience shows we bring between 40-80%
savings to most of our customers.
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No Capital Outlay - Convert to Operating Expense
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Hostworks can provide all hardware, software and services as an
Operating Expense if desired.
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Access to Highly Skilled Staff
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Hostworks operates one of the most experienced teams of experts in the world.
The team is one of just four worldwide teams managing Microsoft MSN content and
is tasked by Microsoft with remaining at the leading edge of
managed services delivery.
The team undergoes extensive training on an ongoing basis and is
responsible for some of the most challenging ecommerce sites and
enterprise application environments in the world. Together, the team
manages around 20% of all Australian web page views, and processes
over 300 ecommerce transactions per second, day-in day-out.
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Business Assurance
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Hostworks commits to stringent service level agreements (SLAs)
in all its customer contracts. The SLAs cover a comprehensive range
of issues important to individual customers and generally include:
- Availability
- Job response times
- Fault resolution times
- Reporting
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Risk Mitigation
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Hostworks relieves customers of having to design and provision
every aspect of their application management needs. Hostworks offers customers
the ability to mobilise a state-of-the-art Hostworks solution in days,
not the normal months it takes for an in-house team to deploy.
Moreover, Hostworks offers rapid and economically scalable solutions
to meet the changing needs of its customers.
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Security
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Businesses are increasingly reliant upon information
confidentiality, availability, and integrity. The mitigation and
management of security risks is essential not just to protect your
IT, but to protect your business.
Hostworks designs all solutions to meet customer requirements
while considering the security requirements of the most complex
customers.
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