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Specialist services designed to ensure IT operations excellence
Our Solutions
Business Issue
- Are you looking for a SAP BASIS Management provider that offers 24x7 cover?
- Does your current SAP BASIS outsource provider give you the quality of service you require which is fixed price irrespective of the number of issues?
- Are you looking for 24x7 proactive SAP availability and capacity management to reduce downtime backed up by a guaranteed SLA?
- Are you looking for a service provider with a proven track record in managing critical applications to manage your SAP environment?
Hostworks Solution
Hostworks provides SAP BASIS Management services which are 24x7, fixed price (no base service and then T&M) and are backed up by a guaranteed SLA where rebates are paid in the unlikely event of the SLA being missed.
The SAP BASIS Management service includes the following components:
- SAP BASIS Operations Support
- SAP BASIS Optimisation Support
- SAP BASIS Administration Support
- Database Management
- System Health Check Monitoring (Daily Checks)
- 24x7 Automated monitoring
- Periodic Maintenance
- Capacity Planning
- SAP software upgrades, patches, and support packs
- Monthly performance and planning meetings (for larger implementations)
Hostworks SAP BASIS Management summary:
- Access to 175+ SAP consultants
- 24x7 cover
- Fixed Price
- Guaranteed SLA
Contact Hostworks for a quote on a high quality fixed price, fixed scope service for your business. Our customers will also be happy to speak with you about their experience with our service.
