Our Solutions

Digital Media Overview

Hostworks provides innovative services and solutions to the major Australian broadcasters and corporate media organisations.

Hostworks is in the unique position in Australia of understanding the traditional digital/analogue broadcast delivery PLUS internet broadcast delivery through its ownership by Broadcast Australia. No other provider in Australia is able to offer end-to-end hybrid broadcast solutions to the same degree.

Our digital media customers include four of the major Australian broadcasters, radio stations and corporate video customers.

Online Overview

Hostworks delivers online services to four of the top ten Australian websites - and therefore a large percentage of all web pages - making it the leading and most trusted online managed services provider in Australia.

Hostworks provides services and solutions to customers that own 15% of the market share of the top 100 web sites in Australia, and importantly 20% market share of the top 10 web sites.

Online customers include major portals, news, travel, e-commerce and finance.

Business Issue

  • Are you looking for a SAP BASIS Management provider that offers 24x7 cover?
  • Does your current SAP BASIS outsource provider give you the quality of service you require which is fixed price irrespective of the number of issues?
  • Are you looking for 24x7 proactive SAP availability and capacity management to reduce downtime backed up by a guaranteed SLA?
  • Are you looking for a service provider with a proven track record in managing critical applications to manage your SAP environment?

Hostworks Solution

Hostworks provides SAP BASIS Management services which are 24x7, fixed price (no base service and then T&M) and are backed up by a guaranteed SLA where rebates are paid in the unlikely event of the SLA being missed.

The SAP BASIS Management service includes the following components:

  • SAP BASIS Operations Support
  • SAP BASIS Optimisation Support
  • SAP BASIS Administration Support
  • Database Management
  • System Health Check Monitoring (Daily Checks)
  • 24x7 Automated monitoring
  • Periodic Maintenance
  • Capacity Planning
  • SAP software upgrades, patches, and support packs
  • Monthly performance and planning meetings (for larger implementations)

Hostworks SAP BASIS Management summary:

  • Access to 175+ SAP consultants
  • 24x7 cover
  • Fixed Price
  • Guaranteed SLA

Contact Hostworks for a quote on a high quality fixed price, fixed scope service for your business. Our customers will also be happy to speak with you about their experience with our service.

Interested to know more? Call us now on 1300 30 39 39

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