SOLUTIONS GUIDE

For more information on Hostworks solutions please email sales@hostworks.com.au or call sales on 1300 30 39 39.

CUSTOM MANAGED SOLUTIONS Top
 

Hostworks is a leading provider of second generation outsourcing services, sometimes referred to as “selective outsourcing” or “multi-sourcing”.

Hostworks specialises in providing customised managed solutions for critical applications and ecommerce sites. From complex ecommerce web sites to the highest security intranet's, Hostworks has unparalleled experience at delivering against stringent service level agreements. Hostworks custom solutions are available across a broad range of platforms and supported applications, all with a focus on uptime, performance and delivery.

The custom process starts with the engagement of highly trained Hostworks consultants. Together with the relationship manager, this team consults with you to understand your business needs and works toward defining a preliminary scope of service and solution design. The team is also responsible for engaging subject matter experts from Hostworks service delivery department. Whether it is telecommunications, networking, server configuration or load balancing, Hostworks has the most experienced experts on-hand to assist customers with their needs.

 
FULLY MANAGED SOLUTION - CRITICAL APPLICATION MANAGEMENT Top
 

Our fully managed services provides our customers with the highest level of expertise to address over 80% of the risk areas typically associated with system outages. These services are tailored to our customers specific needs, but also includes managing the performance, availability and running costs of the following critical enterprise applications:

ERP: SAP, Oracle, Peoplesoft, Epicor, GreatPlains

Messaging: Lotus, MS Exchange, iMail

Databases: SQL, DB2, Oracle, mySQL, SQLXML, PostgreSQL, SQL Server - Enterprise & Standard

Web: IIS, WebSphere, Apache, Commerce Server, Domino, WebLogic

Other Applications:

MS Office, MS Exchange, Citrix, Terminal Services, Notes, Coldfusion, Volume Manager for Unix, Winzip, Accipiter – Ad Server, Merchant Gateway, Oracle Financials, Netbackup Datacentre, Unidata, Exchange, Imail, Oracle Collaboration Suite, ATG Dynamo, Jrun, Oracle Application Server, Tomcat, Portal Server, NETIQ, Sitescope, Webtrends Reporting, InoculateIT, Real Secure, Helix Universal Server – Standard, Windows Media Server

Custom Applications: We can also take responsibility for your custom built applications

Plus a range of other applications

Please contact us to confirm our ability to manage your specific application, email sales@hostworks.com.au or call us on 1300 30 39 39.

 
AD SERVING SOLUTION Top
 

Online publishers can get up and running quickly and economically with the Hostworks Ad Serving service, while increasing targeting capabilities, speeding ad delivery, and monitoring and controlling inventory projections in real-time. Delivered in Hostworks managed robust architecture, for uninterrupted ad serving ensures higher CPMs and less unsold inventory.

Customers choose the Hostworks solution based on factors such as its rich media capabilities, customer service, and overall value. Real-time reporting and forecasting functions are also strong selling points, allowing publishers to accurately measure CMP opportunities and create new ad inventory. By offering these extensive capabilities, Hostworks enables publishers to seamlessly outsource its ad management solution with a minimum amount of implementation, time and effort, while creating exciting new revenue opportunities for publishers and their advertisers.

 
ENTERPRISE APPLICATIONS ON DEMAND Top
 

For many companies, buying software as a service is an attractive alternative to installing and managing new or existing applications.

The Hostworks ASP service means you can select the software packages required by the total number of concurrent users required, and pay a flat monthly service fee for this access. The service includes the delivery of all software and storage space, whilst providing all back end infrastructure transparently as part of the service.

This will allow you to dispense with the need for servers, software, backup systems and technical people traditionally needed to support, implement and manage typically  hardware/software system purchases.

These services range in price from $150-$250 per user per month, delivering you a complete solution at very high service levels.

 
EMAIL SOLUTIONS Top
 

Email systems are increasingly becoming  critical applications for most businesses today. Managing these systems so they "just work" without issues is proving challenging to most organisations. Furthermore, unlike some other systems, email systems need to operate successfully 24x7 and to very high service levels. This demand means that most organisations are struggling to manage their email system effectively and see outsourcing the delivery of email services to Hostworks as a logical and relatively easy decision.

Our email solutions are categorised into 2 primary categories:

Campaigns: A service to manage the distribution of large volumes of email to support various marketing campaigns or customer notifications.

Messaging: Hostworks supports a range of email platforms, including Microsoft Exchange and Lotus Notes.

Please contact us so that we can design a solution to meet your specific needs.  Email sales@hostworks.com.au or call us on 1300 30 39 39.