What we do

UNMATCHED EXPERTISE AND EXPERIENCE

Since 1999 Hostworks has successfully managed many of the most critical environments for Australia’s leading companies. As a testament to our ability, we have maintained many of these customers for a long-term, such as ninemsn who we have managed since Hostworks inception.

 

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SUPERIOR PERSONAL SERVICE

 

As Hostworks only works with a small number of customers (~70), we know our customers by name, not by number. Our first priority is fixing problems, not checking the service level contracts when a critical problem is at hand. Each customer is assigned a Client Business Manager who ensures the overall delivery of the service meets our clients’ immediate and future needs.

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OUTSTANDING RELIABILITY AND RESPONSIVENESS

 

Hostworks culture is committed to delivering a highly flexible service with a low tolerance for downtime. Staff response time is measured in minutes where we focus on solving problems first and filling out paperwork later. The Hostworks infrastructure is tightly engineered and proven to handle record peak loads and maximum security, using global best practice standards. Ultimately, our reliability and responsiveness results in peace of mind for the c-level executive.